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Instinct EMR
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Back To TopicsEMR User Guides
  • Tax Exempt Accounts
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  • Advanced Invoicing Guide
  • EMR Health/Service Reminders Guide
  • Account Deposits, Account Credits, & Unapplied Payments Guide
  • Username and Passwords
  • EMR Analytics Guide
  • Accounts Receivable (A/R) Summary Report
  • EMR Controlled Substance Report
  • Deceased Patients Report
  • Incomplete Charts Report
  • Open Invoices Report
  • Order Summary Report
  • Patient Census Detail Report
  • Practice Summary Report
  • Provider Commissions Reporting in Instinct
  • Provider Summary and Details Analytic Reports
  • Referrer Details Report
  • Revenue Details Report
  • Taxes, Non-taxable Sales, and Discounts Report
  • Transaction Details Report
  • Transaction Summary Report
  • Standalone Patient Documents
  • EMR Vaccine Reminders Guide
  • EMR PDF Label Printing Guide
  • EMR Financials and Account Ledger Guide
  • EMR End of Day Processing Guide
  • EMR Discounts Guide
  • EMR Invoice Guide
  • EMR Refunds and Returns Guide
  • EMR Taxes Guide
  • Invoice Closing
  • Integrations Reference Guide
  • Antech Diagnostic Integration
  • Asteris Integration
  • Client Chat (Powered by Twilio)
  • Cubex Integration
  • Dictation Programs in Instinct
  • DYMO Integration with Web Connect Service Guide
  • Gravity Payments User Guide
  • Gravity Text/Link To Pay
  • Heska Point-Of-Care Diagnostics Integration
  • IDEXX VetConnect
  • Merging and Transfers Guide
  • EMR Administrator Guide
  • EMR Business Office Guide
  • EMR Reference Guide
  • EMR Charting Guide
  • Rapid Registration
  • EMR Anesthesia (Ax) Mode
  • EMR Rounds/Case Review Guide
  • EMR Drawing Block Guide
  • Task List User Guide
  • User Roles and Permissions Guide
  • EMR Student/Draft Mode Guide
  • EMR Appointment & Event Calendars
  • EMR Estimate Guide
  • EMR Prescription Guide
  • EMR Shareville Guide
  • EMR Shareville rVet Guide
  • EMR Comm Log User Guide
  • EMR Referrer Guide
  • EMR Inventory Guide
  • Outpatient and ER Workup Guide
  • Common Hospitalization Workflows
  • Ordering, Charging, & Changing Fluids, Additives, and CRI's
  • Maintaining Instinct
  • How Instinct EMR Captures Charges
  • Streamlining Charges - Instinct EMR Tips and Guidelines
Analytic Reports
  • EMR Analytics Guide
  • Accounts Receivable (A/R) Summary Report
  • EMR Controlled Substance Report
  • Deceased Patients Report
  • Incomplete Charts Report
  • Open Invoices Report
  • Order Summary Report
  • Patient Census Detail Report
  • Practice Summary Report
  • Provider Commissions Reporting in Instinct
  • Provider Summary and Details Analytic Reports
  • Referrer Details Report
  • Revenue Details Report
  • Taxes, Non-taxable Sales, and Discounts Report
  • Transaction Details Report
  • Transaction Summary Report
Integrations
  • Integrations Reference Guide
  • Antech Diagnostic Integration
  • Asteris Integration
  • Client Chat (Powered by Twilio)
  • Cubex Integration
  • Dictation Programs in Instinct
  • DYMO Integration with Web Connect Service Guide
  • Gravity Payments User Guide
  • Gravity Text/Link To Pay
  • Heska Point-Of-Care Diagnostics Integration
  • IDEXX VetConnect
EMR Training Videos, Quizzes & Webinars
  • Instinct Academy
  • Instinct Academy
  • EMR Training Guide Quizzes
  • Meet Instinct EMR
  • Instinct EMR Reference Video
  • EMR Training Video: Appointment & Event Calendars
  • EMR Training Video: Ax Mode
  • EMR Training Video: Client Chat
EMR ProTips
  • Filters/Sorting Guide
  • Insulin Therapy Guide
  • Snippets
  • Routine Maintenance of Instinct
  • EMR Product Groups
  • How does Instinct EMR handle Daylight Saving Time?
  • How do I set up an on-the-way patient in EMR?
  • How Do I Print In Instinct EMR?
  • Alerts Guide
  • Patient Safety Warnings For Chemotherapy Medications
  • What is an EMR Superuser?
  • Reopening a Visit/Treatment Sheet
  • How do I copy/paste Vitals in EMR?
  • EMR Assign To Me
  • EMR Invoice Tags
  • EMR ID System
  • Status Board not showing all patients
  • How do I mark a patient as deceased?
  • How do I skip or not complete a treatment?
  • Common OP/IP Product Groups
  • How do I record vitals if the patient isn’t due for them now?
  • Differences between Optional q1h Frequency, Every 1h, PRN, and UC
  • How do I view a previous Tx Sheet or download/print a Tx Sheet?
  • Communication Tools in Instinct
  • Weight Calculator (optional)
  • Advanced Patient Search
  • Handy Keyboard Shortcuts
  • Adding order notes, call parameters, or specific instructions to a treatment
  • Do orders reschedule automatically if I complete a treatment before/after the scheduled time?
  • Copy All Medications
  • Viewing Discontinued Medications
  • Other/Miscellaneous orders
  • Accessing Plumb's Drug Formulary in EMR
  • How do I exit full screen so I can minimize Instinct?
  • Multi-frequency orders using tabs
  • Using Emojis in Instinct
  • Vital Notes
  • How do I print a Tx Sheet?
  • How do I copy/paste vitals?
  • How Do I View or Change the Code Status?
  • Adding a One-Off treatment
  • Who Added, Changed, or Discontinued an Order?
  • Adding an Alert that doesn’t exist
  • TV Mode/Whiteboard User ID
  • How to access Instinct from a web browser
  • How do I put Instinct on a TV screen?
  • 'Instinct needs to authenticate your practice' message
  • How do I switch hospital locations?
  • I forgot/was never given a login PIN
  • Automatic Charges
  • Bulk Edit On Treatment Sheet
  • Can I change my PIN or login credentials?
  • Workflow Tags
  • How do I indicate other Patient Care Team Members?
  • Patient Safety Warning Systems
  • Triage Tags
  • How do I copy/paste from Instinct
  • How do I edit completed Vital entries?
  • How does My Board and pinning work?
  • How do I move the tx sheet if my patient was transferred to our other location?
  • Why is there no calculator for this medication order?
  • How to edit/delete a completed treatment
  • Creating/editing a Vital product
  • Viewing vitals from another visit or across a patient's lifetime
  • Why is there a money symbol next to some orders?
EMR Technology Guidelines
  • Zebra Label Printer Setup on macOS
  • Routine Maintenance of Instinct
  • Instinct System Status
  • Hardware & Technology Guidelines
  • Installing Instinct on Home Computers
  • Internet & Power Outage Guidelines
EMR Release Updates
  • May 2023 EMR Release Updates
  • April 2023 EMR Release Updates
  • March 2023 EMR Release Updates
  • February 2023 EMR Release Updates
  • January 2023 EMR Release Updates
  • December 2022 EMR Release Updates
  • November 2022 EMR Release Updates
  • October 2022 EMR Release Updates
  • September 2022 EMR Release Updates
  • August 2022 EMR Release Updates
  • July 2022 EMR Release Updates
  • June 2022 EMR Release Updates
  • May 2022 EMR Release Updates
  • April 2022 EMR Release Updates
  • March 2022 EMR Release Updates
  • February 2022 EMR Release Updates
  • January 2022 EMR Release Updates
  • December 2021 EMR Release Updates
  • November 2021 EMR Release Updates
  • October 2021 EMR Release Updates
  • September 2021 EMR Release Updates
  • August 2021 EMR Release Updates
EMR Onboarding Documents
  • EMR On-Site Go-Live Guide
  • What is an EMR Superuser?
  • EMR Virtual Go-Live Guide
  • Medical and Workflow Guidelines
EMR PDF Label Printing Guide
Print

EMR PDF Label Printing Guide

This guide will show you how to set-up and start printing labels easily from PDFs to your label printer of choice.

⚡ Important Note: Some Instinct set up is required before you can utilize this feature and Zebra printers will have conflicting label orientation settings from DYMO. Please let us know if you will be using a Zebra or DYMO printer and which label type you’ve purchased and have an admin contact us at support@instinct.vet to enable PDF Labels.


Table of Contents

What You’ll Need to Get Started

Printing Configuration Set Up

Printing a Label

Troubleshooting Tips

PDF Label Printing Quiz


What You’ll Need to Get Started

You can use any model DYMO LabelWriter or Zebra Label Printers. We also support 3 DYMO brand label options that are easy to find at any office supply store.

  1. Hardware: DYMO LabelWriter or Zebra Label Printer (any model will work, as long as they can print our supported label sizes below)
  2. Software: Corresponding DYMO or Zebra printing software/driver from their website.
  3. Supported Labels and Sizes:
    • DYMO LabelWriter Name Badge Labels 30857 (2 1/4″ x 4″, 57mm x 104mm) – Compatible with both Zebra and DYMO printers.
    • DYMO LabelWriter Shipping Labels 30323 (2 1/8″ x 4″, 54mm x 104mm) – Compatible with DYMO printers only.
    • DYMO LabelWriter Large Shipping Labels 30256 (2 5/16″ x 4″, 59mm x 104mm) – Compatible with DYMO printers only.

Then have a member of your hospital’s admin team contact us at support@instinct.vet to let us know which label printer you’re using (DYMO or Zebra) and which of the 3 above labels you’ve purchased.

If you are still using the LabelValue Veterinary Labels from our previous DYMO Integration with DYMO Web Connect Service, it is best to continue utilizing the integration until you’ve finished your stock of LabelValue Labels as these off-brand labels are still not compatible with the DYMO 550 model, and require a specialized custom page set up to use with our PDF Label Printing feature.


Printing Configuration Set Up

The initial set up is only needed once per computer, or can be applied by your IT department to your label printer shared across your network.

For Windows OS with DYMO/Zebra, or Mac OS with DYMO

  • Download the latest printer driver for your printer model from either DYMO or Zebra and follow the software’s install instructions
  • Insert your label paper into the printer
  • If needed, configure your label printer settings to the below specifications depending on your type of label printer, labels, and operating system:

DYMO LabelWriter Name Badge Labels 30857 (2 1/4″ x 4″, 57mm x 104mm) – Compatible with both Zebra and DYMO printers.

  • Size: width 2.25″ / 57mm & height 4” / 102mm
  • DYMO System Page Size: 30857 Badge Label
  • DYMO Chrome Page Size:
    • For Windows: 30857 Badge Label
    • For Mac: custom 54.02×100.84mm
  • ZEBRA System Page Size: 2.25×4.00
  • ZEBRA Chrome Page Size: 2.25×4.00

DYMO LabelWriter Shipping Labels 30323 (2 1/8″ x 4″, 59mm x 104mm) – Compatible with DYMO printers only.

  • Size: width 2.125″ / 59mm & height 4″ / 102mm
  • DYMO System Page Size: 30323 Shipping
  • DYMO Chrome Page Size:
    • Windows: 30323 Shipping
    • Mac: custom 54.02×100.84mm

DYMO LabelWriter Large Shipping Labels 30256 (2 5/16″ x 4″, 59mm x 104mm) – Compatible with DYMO printers only.

  • Size: width 2.3125 / 59mm & height 4” / 104mm
  • DYMO System Page Size: 30857 Badge Label / Shipping Address
  • DYMO Chrome Page Size:
    • Windows: 30857 Badge Label / Shipping Address
    • Mac: custom 58.76×101.6mm 

For Mac OS with Zebra

How to Install your Zebra label printer on Mac


Printing a Label

When filling a Prescription or printing a Patient Label, clicking the corresponding button will initiate a PDF request in the bottom left hand corner.

Your computer’s default PDF viewer will automatically open. Clicking Print in your PDF viewer opens a print preview, allowing you to direct the label to be printed to the desired label printer on your network.

💡 Important Note: When you switch from one printer to another, your computer changes the default printer to the last printer you used. Please always double check your printer destination so as not to inadvertently print Chart documents or Invoices to your label printer.

Default Print Preview: 
1. Select the label printer you want to print to
2. Paper Size: this is your label size
3. Layout: Portrait Orientation
4. Scale %: 100% or Actual Size. The goal is to not have the line borders print out on your label

DYMO 450 + Mac OS + Preview
DYMO 550 + Windows OS + Microsoft Edge Print Preview

Adobe Acrobat Reader Option: 

  1. From Adobe Acrobat print dialog
    1. Select the label printer you want to print to
    2. Fit and Choose paper source by PDF page size selected in the Paper Sizing
    3. Select Auto or Portrait Orientation
      1. If this is not working, click the “Page Setup…” button and confirm that the options have the correct page size selected for your label.

During Print Preview, you may notice the label dimensions displayed along the top of the label to help remind you which paper size to select when printing. This text will not print out on your label.

Troubleshooting Tips

  • Please make sure the signalment for this patient is completely filled out (Age, Birth Date, Gender, Species, Breed). This can be edited by clicking Admin (calendar icon within left sidebar) and selecting the patient name under ‘Patient Registration’. If any signalment information is missing, the label will not print.
  • If your label printer prints one or more blank labels before / after / in between correctly printed labels, or the labels to not align correctly (printing starts or stops in the middle of a label), press the feed button on the front of your printer. If it advances more than one label, or it does not advance a full label, then it is most likely caused by a label issue. In this case, please confirm that the labels have been loaded correctly and that you are also using genuine DYMO labels.
  • Ensure your label printer is routinely cleaned per printer instructions, and that the internal ‘slider’ is situated correctly so multiple labels aren’t printing back to back. The below picture is an example of the slider on a DYMO brand printer:
  • If labels are still misaligned, please recalibrate your printer to make sure it is aligning the labels properly. Also ensure the correct label paper size is selected when printing (the label dimensions are displayed along the top of the label).

Auto Calibrating a Zebra Printer:

  1. Open printer
  2. Move arrow to align with mark or gap on labels. The arrow needs to be aligned to the middle of the gap furthest to the left.
  3. Hold down Pause and Cancel buttons for 5 seconds
  4. Printer will spit out 2-3 labels while it calibrates.
  5. Printer is calibrated.

🧠Test your knowledge with our Careville Quiz!


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