For some of our connected practices such as IDEXX Cornerstone practices, the unit price, dispensing fee, and minimum price update in Instinct automatically between 12am – 2am each night.
For unconnected practices or practices with software that don’t provide pricing updates, you can do this on your end in the Product section of the Instinct Admin screen.
Note: Instinct’s flagging algorithm ignores price differences +/- $30 to give you a time buffer to update pricing in Instinct.
📓 Please Note: If you have a bulk pricing update, please email us a spreadsheet with product ID, description and price change information and we can get them uploaded for you easily. Reach out to firstname.lastname@example.org with any questions!