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Instinct Treatment Plan
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Back To TopicsInstinct Treatment Plan User Guides
  • Username and Passwords
  • AVImark Integration
  • ImproMed Integration
  • Instinct Treatment Plan Anesthesia (Ax) Mode
  • Front Desk Guide
  • Instinct Treatment Plan Administrator Guide
  • Instinct Treatment Plan Business Office Guide
  • Outage Guidelines
  • Cornerstone Integration
  • Task List User Guide
  • User Roles and Permissions Guide
  • Instinct Treatment Plan Quick Reference Guide
  • Outpatient and ER Workup Guide
  • Common Hospitalization Workflows
  • Rounds/Case Review Guide
  • Missed Charges Guide
  • Charge Auditor's Guide
  • Instinct Treatment Plan Controlled Substance Report
  • Student/Draft Mode Guide
  • Ordering, Charging, & Changing Fluids, Additives, and CRI's
  • Maintaining Instinct
  • Manual Check In/Out Guide
  • How Instinct Captures Charges
  • Streamlining Charges - Instinct Tips and Guidelines
  • Dictation Programs in Instinct
Instinct Treatment Plan Training Videos, Quizzes & Webinars
  • Instinct Academy
  • ITP Training Guide Quizzes
  • 1 - General Overview
  • 2 - Status Board
  • 3 - Status Board Advanced Features
  • 4 - Treatment Sheet Overview and Completing Treatments
  • 5 - How to Make a Treatment Sheet
  • 6 - Vitals Screen
  • 7 - Patient Safety Warnings
  • 8 - Invoice
  • 9 - Admin
  • 10 - Assign To Me Button
  • 11 - Fluids, Additives, Transfusions, and CRIs
  • 12 - Using Instinct on TVs and in the Outpatient and ER Environment
  • 13 - One-Off Treatments and My Board Quick Switcher
  • 14 - How to Edit a Treatment, Discontinue, and Complete a Treatment in the Past
  • 15 - ITP Ax Mode Training Video
Instinct Academy Webinars
  • Instinct Academy
Instinct Treatment Plan ProTips
  • Filters/Sorting Guide
  • Insulin Therapy Guide
  • Routine Maintenance of Instinct
  • I cannot send charges back to Cornerstone
  • Patients are no longer checking in/out of Instinct
  • I already audited this bill, but now all the charges are missed again
  • Patient Safety Warnings For Chemotherapy Medications
  • Accessing Plumb's Drug Formulary in Instinct
  • Instinct Treatment Plan Assign To Me
  • 24 Hour Treatment View
  • Reopening a treatment sheet
  • Status Board not showing all patients
  • How do I mark a patient as deceased?
  • Merge or Transfer Patients to a New Account
  • How do I skip or not complete a treatment?
  • Common OP/IP Product Groups
  • How do I record vitals if the patient isn’t due for them now?
  • Differences between Optional q1h Frequency, Every 1h, PRN, and UC
  • How do I view a previous Tx Sheet or download/print a Tx Sheet?
  • Alerts Guide
  • Communication Tools in Instinct
  • Weight Calculator (optional)
  • Advanced Patient Search
  • Handy Keyboard Shortcuts
  • How Cubex/Omnicell work with Instinct
  • Patient changed owners mid-visit, how do I document this in Instinct?
  • Adding order notes, call parameters, or specific instructions to a treatment
  • Do orders reschedule automatically if I complete a treatment before/after the scheduled time?
  • Copy All Medications
  • Viewing Discontinued Medications
  • Other/Miscellaneous orders
  • How do I exit full screen so I can minimize Instinct?
  • My charges are not syncing
  • Multi-frequency orders using tabs
  • Using Emojis in Instinct
  • Vital Notes
  • How do I print a Tx Sheet?
  • How do I copy/paste vitals?
  • How Do I View or Change the Code Status?
  • Adding a One-Off treatment
  • Who Added, Changed, or Discontinued an Order?
  • Adding an Alert that doesn’t exist
  • Automatic Charges
  • Update Patient/Client IDs
  • Bulk Edit On Treatment Sheet
  • Can I change my PIN or login credentials?
  • Workflow Tags
  • How do I indicate other Patient Care Team Members?
  • Patient Safety Warning Systems
  • Triage Tags
  • How does Instinct handle Daylight Saving Time?
  • How do I set up an on-the-way patient?
  • How do I copy/paste from Instinct
  • How do I edit completed Vital entries?
  • How does My Board and pinning work?
  • How do I move the tx sheet if my patient was transferred to our other location?
  • Why is there no calculator for this medication order?
  • How to edit/delete a completed treatment
  • Creating/editing a Vital product
  • Do product prices automatically update when edited in our Practice Management System?
  • Viewing vitals from another visit or across a patient's lifetime
  • Why is there a money symbol next to some orders?
  • Force Check-Out
Instinct Treatment Plan Technology Guidelines
  • Hardware & Technology Guidelines
  • Routine Maintenance of Instinct
  • Instinct System Status
  • Cornerstone Integration
  • TV Mode/Whiteboard User ID
  • How to access Instinct from a web browser
  • How do I put Instinct on a TV screen?
  • Installing Instinct on Home Computers
  • Internet & Power Outage Guidelines
  • 'Instinct needs to authenticate your practice' message
  • How do I switch hospital locations?
  • I forgot/was never given a login PIN
  • Installing Instinct with other practice software
  • Installing Instinct with Vetspire
  • Installing Instinct with Cornerstone - ImproMed - AVImark
Instinct Treatment Plan Release Updates
  • December 2022 Instinct Release Updates
  • November 2022 Instinct Release Updates
  • September 2022 Instinct Release Updates
  • August 2022 Instinct Release Updates
  • May 2022 Instinct Release Updates
  • February 2022 Instinct Release Updates
  • October 2021 Instinct Release Updates
  • September 2021 Instinct Release Updates
  • August 2021 Instinct Release Updates
Instinct Treatment Plan Onboarding Documents
  • Cornerstone Integration
  • Medical and Workflow Guidelines
  • What is a Superuser?
  • Instinct Treatment Plan On-Site Go-Live Guide
  • Instinct Virtual Go-Live Guide
Maintaining Instinct
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Maintaining Instinct

A handy checklist to make sure your hospital is staying up to date and maintaining all things Instinct.


Table of Contents

Alerts

Workflow Tags

Plumb’s Links

Patient Safety Warnings

Product Groups

Product Pricing

Automatic Charges

Staff

Training


Instinct is fully customizable when it comes to your hospital workflows and this doesn’t stop after Go-live. As protocols and preferences change, Instinct can adapt with your team to be used at its fullest potential.

Here are some key items we recommend reviewing regularly to keep your hospital up to date:

Alerts: Admin users can add/edit/remove alerts to customize these based on your own workflows. In addition to the common, “Caution – Will Bite” alert, you can also include helpful outpatient communication alerts including “Owner waiting for results”, “Owner Visiting”, or “Lab Work Pending”.

Workflow Tags: As new products and procedures are added to Instinct, workflow tags should also be considered to improve filter functionality. Looking for a refresher on how to add workflow tags? Click here!

Plumb’s Links: Whenever you add a new medication to Instinct, you’ll need to request that Plumb’s get linked for easy drug lookup at the time of ordering. Please reach out to us at support@instinct.vet if you have a list of new medications that you would like included. And remember, you always have the ability to search for monographs via the sidebar search within the app at any time.

Patient Safety Warnings: The same goes for your drug safety warnings! As medications get added, don’t forget to set their safety warnings. Updating patient safety warnings in Instinct is easy!

  1. Search and select medications in the Product Admin section.
  2. Click “Add/Edit Safety Warnings”.
  3. Review and edit safety ranges as needed (remember these are per species).

Product Groups: Having product groups made in advance for common scenarios that come through the practice can be extremely helpful and increase efficiency for your medical team. It’s also a good idea to periodically discuss these groups with your team and identify any that should be added, updated, or removed. Need a refresher on how to edit your product groups? We’ve got you covered here!

Product Pricing: You’ll want to regularly keep product pricing up to date in Instinct. For some hospitals, this is handled automatically via our sync with your main system.

All other hospitals can manually update prices in the Products section by clicking the Admin gear on the left sidebar:

💡 ProTip: if you would like help bulk updating prices please reach out to us at support@instinct.vet and we can help!

Automatic Charges: Don’t forget to review automatic charges! This may include charges attached to products (IV Fluids, Blood Pressure, etc.) or Hospitalization, Ward, and Exam fees. If you need a refresher on adding automatic charges to products click here. Looking to specifically improve hospitalization charges? Check out our Pick The Brain article here for some tips!

Staff: If you’re going through your staff list and don’t recognize some of the names, it’s time to deactivate those users who no longer need access to Instinct. You can also use the “Only Show Active Users” toggle at the top of the page to streamline the process!

Training: Instinct is designed for ease of use even without training! Still, if you want to make sure your team is utilizing Instinct to their fullest potential, our Instinct Careville website includes helpful training videos and user guides. We also have a “What’s New” section within Careville that we keep current with all new features that you and your team may benefit from.

You can also always feel free to reach out to our support team at support@instinct.vet to go over any tips, extra training, or suggestions. We’re always available to help!

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