Filters/Sorting Guide

Learn how to customize your Status Board with filters and sorting.

Read | 1 minute

Insulin Therapy Guide

This guide will walk you through Instinct’s thought process on ordering Insulin on the treatment sheet as well as making treatment groups. 

Read | 3 Minutes

Routine Maintenance of Instinct

Learn how to keep Instinct running smoothly for your team.

Read | 2 minutes

I cannot send charges back to Cornerstone

Charges not syncing.

Read | 1 minute

Patients are no longer checking in/out of Instinct

Learn what to do if your patients are no longer checking in/out of Instinct.

Read | 1 minute

I already audited this bill, but now all the charges are missed again

Troubleshooting missed charges.

Read | 1 minute

Patient Safety Warnings For Chemotherapy Medications

Learn how chemotherapy medications can be calculated by using the BSA (m2) calculator and set patient safety dose ranges in mg/m2.

Read | 2 minutes

Accessing Plumb's Drug Formulary in Instinct

Accessing Plumb's Drug Formulary in Instinct.

Read | 2 minutes

Instinct Treatment Plan Assign To Me

A helpful tool allowing team members to communicate which patient they're currently working with!

Read | 3 minutes

24 Hour Treatment View

Learn how to adjust your computer settings to see the full 24 hour view in Instinct.

Read | 1 minute

Reopening a treatment sheet

Learn how to reopen a treatment sheet.

Read | 1 minute

Status Board not showing all patients

Learn what to do if your Status Board is not showing all of your patients.

Read | 1 minute

How do I mark a patient as deceased?

How to document a patient is deceased.

Read | 1 minute

Merge or Transfer Patients to a New Account

Learn how to merge or transfer patients to another account.

Read | 2 minutes

How do I skip or not complete a treatment?

Learn how to skip a treatment or reschedule it for later in the day.

Read | 1 minute

Common OP/IP Product Groups

Reference the following Product Group examples to help build your own groups based on hospital workflows and protocols!

Read | 4 minutes

How do I record vitals if the patient isn’t due for them now?

Learn how to record vitals if the patient isn’t due for them yet.

Read | 1 minute

Differences between Optional q1h Frequency, Every 1h, PRN, and UC

Learn the differences between Optional q1h Frequency, Every 1h, PRN, and UC orders on the Treatment Sheet.

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How do I view a previous Tx Sheet or download/print a Tx Sheet?

Learn how to view a previous Tx Sheet or download/print a Tx Sheet.

Read | 1 minute

Alerts Guide

Alerts are a flexible list of digital cage stickers where you can add as many alerts as you’d like.

Read | 3 minutes

Communication Tools in Instinct

Learn about all the different communication tools in Instinct and how to apply them.

Read | 4 minutes

Weight Calculator (optional)

How to document patient weight in pounds (lbs) in Instinct.

Read | 1 minute

Advanced Patient Search

Learn about our advanced patient search function.

Read | 1 minute

Handy Keyboard Shortcuts

Handy keyboard shortcuts in Instinct.

Read | 1 minute

How Cubex/Omnicell work with Instinct

A quick guide on how Cubex and Omnicell inventory cabinets work with Instinct.

Read | 2 minutes

Patient changed owners mid-visit, how do I document this in Instinct?

Learn how to update patient/client info when the patient changes ownership during a visit.

Read | 2 minutes

Adding order notes, call parameters, or specific instructions to a treatment

Learn how to add 'Order Notes' to any treatment to document specific instructions including call parameters and Dr. notes

Read | 2 minutes

Do orders reschedule automatically if I complete a treatment before/after the scheduled time?

An overview of what happens if you complete a treatment early or late.

Read | 1 minute

Copy All Medications

Learn how to copy any ordered medications on a treatment sheet to paste into a separate document or record.

Read | 1 minute

Viewing Discontinued Medications

Learn where to find your patient's discontinued medications on the treatment sheet.

Read | 2 minutes

Other/Miscellaneous orders

Learn what to do when you can't find a treatment or medication in Instinct.

Read | 1 minute

How do I exit full screen so I can minimize Instinct?

How do I exit full screen so I can minimize Instinct?

Read | 1 minute

My charges are not syncing

Learn how to troubleshoot when charges aren't syncing.

Read | 2 minutes

Multi-frequency orders using tabs

Learn about multi-frequency orders.

Read | 2 minutes

Using Emojis in Instinct

Learn how to use Emojis in Instinct.

Read | 1 minute

Vital Notes

Learn about vital notes and how to use them.

Read | 1 minute

How do I print a Tx Sheet?

Learn how to print Treatment Sheets.

Read | 1 minute

How do I copy/paste vitals?

Learn how to copy/paste vitals.

Read | 1 minute

How Do I View or Change the Code Status?

Learn how to view or change code statuses.

Read | 1 minute

Adding a One-Off treatment

Learn how to use One-Off treatments.

Read | 1 minute

Who Added, Changed, or Discontinued an Order?

Learn how to view who added, changed, or discontinued an order.

Read | 1 minute

Adding an Alert that doesn’t exist

Adding an Alert that doesn’t exist.

Read | 1 minute

Automatic Charges

Learn more about automatic charges.

Read | 2 minutes

Update Patient/Client IDs

Learn how to update client/patient IDs.

Read | 1 minute

Bulk Edit On Treatment Sheet

Learn how to use the bulk edit feature on the treatment sheet.

Read | 2 minutes

Can I change my PIN or login credentials?

Learn how to change PINs in Instinct.

Read | 1 minute

Workflow Tags

Learn about Workflow Tags and how to use them.

Read | 2 minutes

How do I indicate other Patient Care Team Members?

Learn how to utilize the Care Team feature to add every staff member involved in the patient's care.

Read | 1 minute

Patient Safety Warning Systems

Learn more about the smart calculators and medication safety warnings in Instinct.

Read | 2 minutes

Triage Tags

Learn more about Triage Tags and how to use them.

Read | 2 minutes

How does Instinct handle Daylight Saving Time?

Learn how Instinct handles Daylight Saving Time.

Read | 1 minute

How do I set up an on-the-way patient?

Learn how to set up an on-the-way patient.

Read | 2 minutes

How do I copy/paste from Instinct

Learn how to copy/paste from Instinct.

Read | 2 minutes

How do I edit completed Vital entries?

Learn how to edit completed Vital entries.

Read | 2 minutes

How does My Board and pinning work?

Learn how My Board and pinning work.

Read | 1 minute

How do I move the tx sheet if my patient was transferred to our other location?

Learn how to move the tx sheet if your patient was transferred to another location.

Read | 1 minute

Why is there no calculator for this medication order?

What to do if there is no calculator for a medication order.

Read | 1 minute

How to edit/delete a completed treatment

Learn how to edit/delete a completed treatment.

Read | 1 minute

Creating/editing a Vital product

How to create or edit a vital.

Read | 1 minute

Do product prices automatically update when edited in our Practice Management System?

Price changes in Instinct.

Read | 1 minute

Viewing vitals from another visit or across a patient's lifetime

Learn how to view a patient's previous vitals.

Read | 1 minute

Why is there a money symbol next to some orders?

What does a money symbol next to some orders mean?

Read | 1 minute

Force Check-Out

Learn how to force check-out a patient that's still appearing in Instinct after it has left the hospital.

Read | 1 minute